08 Sep 2010 
Support Center » Knowledgebase » Managing Mailing Lists
 Managing Mailing Lists
Article Managing Mailing Lists

A mailing list is a collection of names and addresses used to send e-mail to multiple recipients. In Sava, you can create as many mailing lists as you like. When you send mail using the E-mail Broadcaster, you can choose to send to one or many of these mailing lists.

To view mailing lists, click Mailing Lists from the Left Panel menu. The Mailing List Manager and the mailing lists of the system are displayed. The number of members of a list is displayed within parentheses beside the mailing list’s name.



You can edit a mailing list displayed in this page by clicking the Edit button associated with the list. The list is opened in the Mailing List Manager that is used to create a manager but with the additional Usage tab and a checkbox for Clear out existing members?


Creating New Mailing Lists



To create a new mailing list

1. Click the Add Mailing List link from the Mailing List Manager page.
2. The page refreshes to display the Mail List Manager page with additional field
3. Enter a name for the mailing list in the Name field.
4. Select either the Public or Private radio button under Type.
5. Enter a brief description of the mailing list in the Description field.
6. Select one among the three radio buttons related to Uploading the list maintenance file under Upload List Maintenance File (Optional). This is an optional step.
7. To upload an e-mail address file click Browse to browse and select your computer for the address file.
8. Click Add. The page refreshes to display additional fields where you can enter member details.


You can download a list of members of a mailing list into a text file.

To download mailing list’s members
1. Click the Download (name of list) members link from any of the pages that display the link while editing or adding members to the link.
2. The windows standard file save dialog is displayed from where you can save or open the text file containing the list of members for the list


You can also set permissions for the Mailing List Manager.

To set permissions

1. Click Permissions under Mailing Lists on the Left Panel menu. The Permissions page is displayed.
2. Check the Allow box for a group or groups for which you would like to have access.
3. Click Update.


Article Details
Article ID: 15
Created On: 07 Nov 2008 11:52 AM

 This answer was helpful  This answer was not helpful

 Back
 Login [Lost Password] 
E-mail:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | Troubleshooter | News | Downloads
Language:

Help Desk Software by Kayako SupportSuite v3.30.02