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08 Sep 2010

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	E-mail Broadcaster

Article E-mail Broadcaster

Sava has a powerful, but easy-to-use E-mail Broadcaster that can be used for marketing and communicating with your site’s user base, including sending support e-mails and general group communication.

You can set up templates, compose your message in our visual editor, send e-mails to one or many user groups, track opens and click-throughs, and much more.

To view existing e-mails click Email Broadcaster in the Left Panel menu. The web page refreshes to display the Email Broadcaster page in the Details Pane.

Note that you can search for e-mails by using the fields of the Filter. You can search by subject name of an e-mail, status or by group.

Adding Emails

You can add e-mails using the Email Broadcaster.

To add emails

1. Click the Add Email link on the Email Broadcaster page.
2. The Create/Edit Email page opens.

3. Select the categories to which e-mail is to be sent by checking the related checkboxes.
4. Enter a subject for the e-mail in the Subject field.
5. In the Reply to Email field enter your e-mail address so that the recipient can reply to you.
6. The Form label field is already filled by default.
7. Select a format for the e-mail from the Format drop-down list.
8. Compose the e-mail in the HTML message box using the tools displayed. You can also insert links and components. For more information refer to the Working with content chapter.
9. Finally, click Save to save the e-mail, Send to send the e-mail or Schedule to schedule the sending of the e-mail.

Clicking the Schedule button displays additional fields as shown below.

In such a case, select a date by clicking the Calendar button and select a time from the drop-down fields and click Save.

Tracking Bounced E-mails

Sava helps you to track bounced e-mails.

To manage bounced e-mails

1. Click Bounced Emails under Email Broadcaster in the Left Panel menu. The Bounced Email Addresses page is displayed.